Terms and Conditions

1. About Silver Oak Estate

Silver Oak Estate is a private farmhouse property at Farm house 22, Phase 16, Green Beauty Farms, Sector 135, Noida, Uttar Pradesh 201310, offered for private stays and approved events. These Terms and Conditions apply to enquiries, bookings and stays at the property. Please also read our Privacy Policy and the booking information summary.

2. Contracting party

The booking agreement is between the booking guest and Varun Yadav, the property owner of Silver Oak Estate. Silver Oak Estate is the name of the property and is not a separate incorporated company.

Booking payments are received in the bank account designated by Varun Yadav. Payment instructions are shared privately and confirmed in writing, and are never published on this website. Invoices and payment receipts are issued by Varun Yadav.

3. Eligibility and minimum age

The person making a booking must be at least 18 years old and must have the legal capacity to enter into this agreement. That person is the booking guest and is responsible for payments, for the guests, attendees and vendors they bring, for compliance with the property rules and applicable law, and for any damage or disturbance caused.

Guests under 18 may stay at the property only when accompanied and supervised by a responsible adult.

4. Acceptance of terms

By making an enquiry, confirming a booking or using the property, you accept these terms. Where a booking is confirmed in writing, these terms apply together with the written confirmation. If anything in the written confirmation differs from these terms, the written confirmation applies to that booking.

5. Whole-property booking model

Silver Oak Estate is reserved as one complete private property. Individual bedrooms are not sold or reserved separately, and the property is not shared with another group during a confirmed booking.

6. Availability enquiries

Availability is handled as an assisted enquiry. You may contact us by phone, WhatsApp or email, and you may view a read-only availability calendar on this website. An enquiry does not reserve the property, and selecting a date on the calendar does not create a reservation or hold.

7. Written confirmation

A booking is confirmed only when all of the following have happened:

1. Availability for your dates has been approved;
2. Final pricing and any applicable charges have been confirmed in writing;
3. The required payment has been received; and
4. Silver Oak Estate has issued a written booking confirmation.

An enquiry, a calendar selection, a verbal discussion or a payment made without written confirmation does not on its own guarantee a booking. Payment alone does not automatically confirm a booking.

8. Rates and quotations

Published base rates for the standard 23-hour slot are ₹15,000 on a weekday and ₹20,000 on a weekend. The final price for your booking depends on the approved date, guest count, event requirements, any optional services, any additional charges agreed in writing, and applicable taxes if any.

Final pricing and applicable charges will be confirmed in writing before payment and booking confirmation.

9. Booking advance

A booking advance of ₹5,000 is payable to hold an approved date. The advance is adjusted against the total booking price.

The booking advance is not the refundable security deposit described in section 10. They are two separate amounts with different purposes.

10. Separate refundable security deposit

A separate refundable security deposit of ₹5,000 may be required before access to the property. This deposit is not part of the booking price and not part of the booking advance. It is held only as security and is refundable.

After checkout and inspection, the deposit is ordinarily refunded within 24–48 hours. Deductions may be made only for documented amounts relating to actual property damage, missing items, cleaning that materially exceeds normal post-stay turnover, overtime, or agreed charges that remain unpaid. We will give you a reasonable written explanation of any deduction, and the unused balance is returned to you.

11. Balance payment

Remaining balance payable at check-in before property access. Different payment timing may apply only where it is expressly agreed in writing.

12. Taxes and GST

GST is not currently charged. Applicable GST may be added only after registration and will be disclosed before payment and booking confirmation. Silver Oak Estate is not currently represented as being registered for GST. Applicable GST or another legally required tax may be added only after registration or where it otherwise becomes legally applicable, and any such amount will be disclosed to you in writing before payment and booking confirmation.

13. Cancellation and refunds

Cancellation refunds of refundable booking amounts are calculated from the check-in date as follows:

Cancellation exactly 7 days before check-in, or exactly 14 days before check-in, falls within the 50% band.

The refundable security deposit is treated separately. Where the deposit has already been paid, the guest has not accessed the property and no damage or recoverable expense has occurred, the security deposit is returned in full and the cancellation percentages above are not applied to it.

An amount is treated as non-refundable only where the schedule above makes it non-refundable, where a third-party vendor cost was separately disclosed and accepted by you in writing, or where applicable law permits it.

14. Refund processing

Approved cancellation refunds are initiated within 7 business days after the cancellation is approved. Wherever reasonably possible, a refund is returned to the original payment method. Bank, UPI or payment-provider processing time applies after initiation, and we cannot control or promise the date on which your bank finally credits the funds.

15. Rescheduling

You may request 1 complimentary reschedule provided the request reaches us at least 7 days before check-in and the replacement date is available. A reschedule is complete only once we confirm it in writing.

If the replacement date carries a different price or different applicable charges, the difference will be set out in the written rescheduling confirmation and must be accepted before the reschedule is finalised.

A second reschedule request may be treated as a cancellation of the existing booking and a new booking, subject to the cancellation schedule and to written confirmation.

16. No-shows

A no-show means failing to arrive or to communicate with us within the agreed check-in arrangements, without an approved cancellation or reschedule. No refund is payable for a no-show.

This does not apply where Silver Oak Estate has cancelled the booking or is unable to provide the property.

17. Check-in and checkout

Check-in is at 11:00 AM and checkout is at 10:00 AM the following day, giving the standard 23-hour slot. Early check-in or late checkout is possible only where agreed in writing and may carry an additional charge.

18. Capacity limits

• Overnight stays: up to 10 guests
• Indoor gatherings: up to 20 people
• Standard daytime events: up to 40 people

Capacity limits are set for safety and comfort and must not be exceeded without prior written approval.

19. Events above 40 people

Events above 40 people require prior written approval after an operational and safety review.

20. Guest and attendee responsibility

The booking guest is responsible for the conduct of everyone they bring to the property, including guests, attendees and vendors, and for their compliance with applicable law, the property rules, safety instructions and the approved capacity. The booking guest is responsible for damage and for disturbance caused during the booking.

21. Property care

Please treat the property, its furnishings, equipment and grounds with reasonable care, follow the access and safety instructions provided, and leave the property in a reasonable condition at checkout.

22. Damage, missing items and cleaning

You are responsible for the actual, reasonable cost of repairing damage caused by you or your invitees, and for the cost of replacing missing items. Additional cleaning charges apply only where cleaning materially exceeds normal post-stay turnover.

The property is inspected after checkout. Damage, missing items or excess cleaning will be documented in writing or with photographs, and any deduction will be itemised or reasonably explained. Where the documented actual loss exceeds the security deposit, the balance remains payable; where it is less, the unused deposit balance is returned to you. We do not apply arbitrary or punitive charges.

23. Vendors and optional arrangements

Optional arrangements such as catering, DJ arrangements, photography shoots and event-related amenities are available only on request, subject to availability, written confirmation and a case-by-case assessment.

Vendors arranged by you remain your responsibility unless property management has directly engaged that vendor under a separate written arrangement. You must ensure your vendors follow the access instructions, follow safety and noise rules, avoid damaging the property, leave the site in an acceptable condition and hold any permissions legally required for their work.

24. Alcohol, music and fireworks

Alcohol. Alcohol is permitted only for guests of legal drinking age. You remain responsible for lawful consumption and for the conduct of everyone at the property. Nothing here represents that alcohol is licensed for sale or service at the property.

Music and noise. Music and noise must comply with local regulations and with any quiet-hour or operational limits communicated to you in writing or displayed on site.

Fireworks and special effects. Fireworks and special effects are prohibited without prior written approval. Written approval does not override any legal permission requirement or safety restriction that applies.

25. Pool and safety

The pool must be used responsibly. Children must be continuously supervised by a responsible adult. Running, dangerous conduct and pool use while intoxicated may be restricted. Pool use carries inherent risks, and guests should take reasonable care for their own safety and the safety of others.

26. Illegal or dangerous behaviour

Illegal substances, illegal activities, violence, dangerous conduct, conduct creating a material safety risk and deliberate property damage are strictly prohibited.

27. CCTV

CCTV cameras are installed only in outdoor and common areas, for guest safety, property security and incident investigation. No CCTV cameras are installed in bedrooms, bathrooms or private indoor spaces. Footage is retained only for a limited period reasonably necessary for security, incident review and legal obligations. See our Privacy Policy for details.

28. Photography and marketing consent

We do not use guest photographs or videos for promotional or marketing purposes without prior consent, and making a booking does not by itself grant that consent. Consent is specific and voluntary and may be withdrawn for future use. Professional or commercial shoots at the property are agreed separately in writing.

29. Privacy

Personal information is handled as described in our Privacy Policy, which explains what we collect, why, how long we keep it, and how to make a request or raise a grievance.

30. Third-party booking platforms

Where a booking is made through an approved third-party platform, that platform’s transaction terms may also apply to the booking, including its cancellation and refund rules where they are legally or contractually required. Our property, safety, capacity and conduct rules continue to apply to everyone at the property.

31. Force majeure

If performance of a booking becomes impossible or unsafe because of events beyond reasonable control — including natural events, severe weather, fire, utility failure, epidemic or pandemic restrictions, government or regulatory orders, or civil disturbance — we will notify you as soon as reasonably practicable and work with you on a resolution, which may include rescheduling, a credit or another lawful outcome appropriate to the circumstances. Your rights under applicable consumer-protection law are preserved.

32. Refusal, suspension or termination

We may refuse entry, or require guests to leave, where there is a serious breach of these terms, a material safety risk, illegal conduct, a serious property-rule violation or a material breach of the approved capacity. Any such action is taken subject to applicable law and, wherever practicable, after a reasonable warning.

33. Liability and non-excludable rights

Guests are responsible for their own conduct and for risks inherent in using a private property, including the pool, outdoor areas and equipment.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability arising from fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other non-excludable legal duty. Your rights under applicable consumer-protection law are not affected.

34. Complaints and grievances

Please raise any complaint with us as early as possible so that we can address it. Privacy grievances may be sent to Arpit Chouhan at arpitchauhan1978@gmail.com or +91 86794 70955. Other booking complaints may be sent to contact@silveroakestate.online.

35. Governing law and jurisdiction

These terms are governed by the laws of India and are subject to applicable consumer-protection law and to non-waivable statutory rights. The courts of competent jurisdiction at Gautam Buddha Nagar, Uttar Pradesh will have jurisdiction over disputes.

Nothing in this section prevents a consumer from approaching a legally competent consumer commission or another statutory authority where the law gives that right.

36. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision applies only to the extent permitted and the remaining provisions continue in full force.

37. Changes to these terms

We may update these terms. The version published on this page at the time your booking is confirmed in writing applies to that booking.

38. Contact details

• Property: Silver Oak Estate, Farm house 22, Phase 16, Green Beauty Farms, Sector 135, Noida, Uttar Pradesh 201310
• Email: contact@silveroakestate.online
• Phone: +91 86794 70955 / +91 99102 03212

39. Effective date

These Terms and Conditions are effective from 30 July 2026 and were last updated on 30 July 2026.